One Stop Auto Body & Paint – Collision Repair Specialists
Travelers Insurance Claim Help
One Stop Auto Body & Paint – Collision Repair Specialists in Phoenix makes your Travelers claim simple from start to finish.
Filing a Travelers Claim in Phoenix
Accidents are stressful, your claim shouldn’t be. If you’re insured with Travelers in Phoenix, you’ve got several easy ways to get your claim started.
At One Stop Auto Body & Paint – Collision Repair Specialists, we’ve guided countless customers through the claim process and are here to help you too.
Did you know?
You can pick any body shop, not just the one your insurance lists? Many preferred shops are set up to save the insurer money, not to give the most professional repair. That can hurt your car’s value and your safety. Choose a shop that cares for you and does a truly professional repair.
How to File a Travelers Claim
Online
Log in to Travelers’ claim portal to submit details and upload documentation.
Mobile App
Use the Travelers app to add photos, enter accident info, and track your claim from your phone.
By Phone
Call Travelers’ claims line to speak with a representative who can open your claim.
What You’ll Need to File
When filing, be ready to provide:
State where the accident occurred
Date and time of the incident
A brief description of what happened (and photos if available)
Having these details on hand helps streamline the process.
Start Your Travelers Claim in Simple Steps
Right after the accident
Get to safety, photograph damage and the scene, exchange info, obtain a police report if applicable, and note any injuries.
Open the claim & get your claim number
Start online, in the app, or by phone. Record your claim number, adjuster’s name, and contact info.
Tell Travelers your shop choice
You’re free to choose One Stop Auto Body & Paint, share our name, address, and phone so we receive the assignment quickly.
Tow or drive in
If the car isn’t safe to drive, request a tow directly to our shop. We can arrange this and help you avoid unnecessary storage fees elsewhere.
Free estimate and check in
We scan the vehicle, take photos, and prepare an estimate. We send it to Travelers and keep you in the loop.
Approval and parts
After adjuster review, we secure approval, order OEM-quality parts, and schedule repairs.
Teardown and supplements
If hidden damage appears during disassembly, we file a supplement with Travelers to ensure the repair stays accurate and complete.
Repairs, safety calibrations, and paint
We follow OEM repair procedures, perform pre- and post-scans, calibrate ADAS as required, blend/refinish, and road test for quality.
Pickup, payment, and paperwork
Pay any deductible (if applicable). We review the repair with you, provide warranty info and care tips, and send you off with all documentation.
Need a Hand With the Process?
Filing an insurance claim can feel overwhelming, especially if it’s your first time. But you don’t have to handle it alone.
Call us at (602) 944-0880 and we’ll guide you through each step, answer your questions, and set up your free estimate.
One Stop Auto Body & Paint – Collision Repair Specialists
Choosing Your Repair Shop
- Family Owned
- 7 Years of Experience
- Highly Trusted
When completing your claim, you’ll be asked if you have a repair facility preference. You’re always free to choose any licensed body shop.
If you’d like to work with One Stop Auto Body & Paint – Collision Repair Specialists, provide our shop details during your claim:
Address: 2017 W Ironwood Dr, Phoenix, AZ 85021
Phone: (602) 944-0880
We’ll be notified and can start preparing your estimate right away.
Free Estimates After Your Claim
Once your claim is filed, the next step is repairing your vehicle. Learn more about our collision repair services in Phoenix.
At One Stop Auto Body & Paint – Collision Repair Specialists, we provide fast, reliable estimates and expert collision repairs so you can get back on the road with confidence.
FAQs – Travelers Insurance
Can I choose my own body shop for a Travelers claim?
Yes. You can select any licensed repair facility, including One Stop Auto Body & Paint – Collision Repair Specialists.
How do I start a Travelers auto claim?
Use Travelers’ online portal, the mobile app, or call to open a claim with a representative.
What information will I need to provide when filing?
The accident state, date and time, a short description of the incident, and photos if you have them.
Will you work with Travelers on estimates and supplements?
Absolutely. We submit estimates, coordinate with your adjuster, and handle supplements for any hidden damage.
Does this page mean Travelers endorses your shop?
No. We’re an independent repair facility and are not affiliated with or endorsed by Travelers Insurance.
I’m overwhelmed—can you help me with the process?
Yes. Call (602) 944-0880 and we’ll walk you through each step and schedule a free estimate.