One Stop Auto Body & Paint – Collision Repair Specialists
The Hartford Insurance Claim Help
One Stop Auto Body & Paint in Phoenix makes it easy to navigate an auto claim with The Hartford.
Filing a The Hartford Claim in Phoenix
Accidents are stressful, the claim shouldn’t be. If you’re insured with The Hartford, the process is straightforward once you know your options.
At One Stop Auto Body & Paint – Collision Repair Specialists, we’ve guided countless customers through the claim process and are here to help you too.
Did you know?
You can choose any licensed body shop, not just one on an insurer’s list. Some “preferred” programs prioritize cost savings over thorough OEM-quality repairs, which can affect safety and resale value. Pick a shop that works for you.
How to File an THE HARTFORD Claim
Online
Use The Hartford’s claims portal to open a claim and upload details.
Mobile App
Submit photos, incident info, and track status on your phone.
By Phone
Call The Hartford’s claims line to start with a representative.
What You’ll Need to File
When filing, be ready to provide:
The state where the accident happened
The date and time of the accident
A short description of what occurred
Having these details on hand helps streamline the process.
Start your The Hartford claim in simple steps
Right after the accident
Move to safety, photograph damage, exchange info, consider a police report, and note any injuries.
Start the claim, get a claim number
Online, app, or phone, record your claim number, adjuster name, and contact details.
Tell The Hartford your shop choice
Choose One Stop Auto Body & Paint and provide our address and phone so we receive the assignment quickly.
Tow or drive in
If the car isn’t safe, request a tow directly to our shop. We can help arrange it and avoid storage fees elsewhere.
Free estimate and check in
We scan the vehicle, document damage, and prepare an estimate. We send it to The Hartford and keep you updated.
Approval and parts
After adjuster review, we obtain approval, order parts, and schedule repairs.
Teardown and supplements
If hidden damage appears, we file a supplement with The Hartford to ensure proper repairs.
Repairs, safety calibrations, and paint
OEM procedures, pre/post scans, ADAS calibrations, blending/refinish, and a road test.
Pickup, payment, and paperwork
Pay any deductible, review repairs and warranty, receive care tips, and leave with all documents.
Need Help With the Process?
Filing an insurance claim can feel overwhelming, especially if it’s your first time. But you don’t have to handle it alone.
Call us at (602) 944-0880 and we’ll guide you through each step, answer your questions, and set up your free estimate.
One Stop Auto Body & Paint – Collision Repair Specialists
Choosing Your Repair Shop
- Family Owned
- 7 Years of Experience
- Highly Trusted
When completing your claim, you’ll be asked if you have a repair facility preference. You’re always free to choose any licensed body shop.
If you’d like to work with One Stop Auto Body & Paint – Collision Repair Specialists, provide our shop details during your claim:
Address: 2017 W Ironwood Dr, Phoenix, AZ 85021
Phone: (602) 944-0880
We’ll be notified and can start preparing your estimate right away.
Free Estimates After Your Claim
Once your claim is filed, the next step is repairing your vehicle. Learn more about our collision repair services in Phoenix.
At One Stop Auto Body & Paint – Collision Repair Specialists, we provide fast, reliable estimates and expert collision repairs so you can get back on the road with confidence.
FAQs – The Hartford
Can I choose my own body shop for a The Hartford claim?
Yes. You may select any licensed repair facility, including One Stop Auto Body & Paint – Collision Repair Specialists.
How do I start a The Hartford auto claim?
Use The Hartford’s online portal, the mobile app, or call to open a claim with a representative. Keep your claim number and adjuster info handy.
What information will I need to provide?
The accident state, date and time, a short description of the incident, contact details for those involved, and photos if available.
Will you work with The Hartford on estimates and supplements?
Absolutely. We submit estimates, coordinate with your adjuster, and handle supplements for any hidden damage to keep repairs accurate.
Does this page mean The Hartford endorses your shop?
No. We are an independent repair facility and are not affiliated with or endorsed by The Hartford.
I’m overwhelmed—can you help me with the process?
Yes. Call (602) 944-0880. We’ll walk you through each step and schedule a free estimate at 2017 W Ironwood Dr, Phoenix, AZ 85021.