One Stop Auto Body & Paint – Collision Repair Specialists
Liberty Mutual Insurance Claim Help
One Stop Auto Body & Paint – Collision Repair Specialists in Phoenix helps you navigate your Liberty Mutual claim with ease.
Filing a Liberty Mutual Claim in Phoenix
Getting into an accident is stressful enough—the last thing you need is confusion about filing your insurance claim. If you’re a Liberty Mutual policyholder in Phoenix, the process is straightforward once you know your options.
At One Stop Auto Body & Paint – Collision Repair Specialists, we’ve guided countless customers through the claim process and are here to help you, too.
Did you know?
You can pick any body shop, not just the one your insurance lists? Many preferred shops are set up to save the insurer money, not to give the most professional repair. That can hurt your car’s value and your safety. Choose a shop that cares for you and does a truly professional repair.
How to File a Liberty Mutual Claim
Online
Visit Liberty Mutual’s claims portal and log in to submit your claim.
Mobile App
Use the Liberty Mutual mobile app to upload accident details, photos, and track your claim from your phone.
By Phone
Call Liberty Mutual’s claims line and speak with a representative to begin your claim.
What You’ll Need to File
When filing, be ready to provide:
The state where the accident happened
The date and time of the accident
A short description of what occurred
Having these details on hand helps streamline the process.
Start Your Liberty Mutual Claim in Simple Steps
Right after the accident
Move to a safe place, take photos of all damage, exchange information, get a police report if needed, and note any injuries.
Start the claim, get a claim number
Whether online, in the app, or by phone, record your claim number, your adjuster’s name, and contact info.
Tell Liberty Mutual your shop choice
You can choose One Stop Auto Body & Paint. Provide our address and phone so we receive the assignment quickly.
Tow or drive in
If the car isn’t safe to drive, request a tow to our shop. We can arrange it and help you avoid extra storage fees elsewhere.
Free estimate and check in
We scan the vehicle, take photos, and write an estimate. We submit it to Liberty Mutual and keep you updated.
Approval and parts
After adjuster review, we secure approval, order parts, and schedule your repair.
Teardown and supplements
If hidden damage appears once we open the vehicle, we file a supplement with Liberty Mutual to keep the repair accurate.
Repairs, safety calibrations, and paint
We follow OEM procedures, perform pre- and post-scans, calibrate ADAS, blend/refinish as needed, and road test.
Pickup, payment, and paperwork
You pay your deductible if applicable; we review the repair, warranty, and care tips. You leave with copies of all documents.
Need Help With the Process?
Filing an insurance claim can feel overwhelming, especially if it’s your first time. But you don’t have to handle it alone.
Call us at (602) 944-0880 and we’ll guide you through each step, answer your questions, and set up your free estimate.
One Stop Auto Body & Paint – Collision Repair Specialists
Choosing Your Repair Shop
- Family Owned
- 7 Years of Experience
- Highly Trusted
When completing your claim, you’ll be asked if you have a repair facility preference. You’re always free to choose any licensed body shop.
If you’d like to work with One Stop Auto Body & Paint – Collision Repair Specialists, provide our shop details during your claim:
Address: 2017 W Ironwood Dr, Phoenix, AZ 85021
Phone: (602) 944-0880
We’ll be notified and can start preparing your estimate right away.
Free Estimates After Your Claim
Once your claim is filed, the next step is repairing your vehicle. Learn more about our collision repair services in Phoenix.
At One Stop Auto Body & Paint – Collision Repair Specialists, we provide fast, reliable estimates and expert collision repairs so you can get back on the road with confidence.
FAQs
Can I choose my own body shop for a Liberty Mutual claim?
Yes. You can select any licensed repair facility, including One Stop Auto Body & Paint – Collision Repair Specialists. Your claim cannot be denied for choosing your own shop. For help, call (602) 944 0880.
How do I start a Liberty Mutual auto claim?
Use Liberty Mutual’s online portal, the mobile app, or call their claims line to open a claim with a representative. Be sure to record your claim number and adjuster’s contact info. Need guidance? Call us at (602) 944 0880.
What information will I need to provide when filing?
The accident state, date and time, a brief description of what happened, contact details for those involved, and photos if available. This helps Liberty Mutual open your claim quickly.
Will you work with Liberty Mutual on estimates and supplements?
Absolutely. We submit estimates to Liberty Mutual, coordinate with your adjuster, handle supplements for hidden damage, and keep you updated throughout the repair.
Does this page mean Liberty Mutual endorses your shop?
No. We’re an independent repair facility and are not affiliated with or endorsed by Liberty Mutual. You always choose your repair shop.
I’m overwhelmed—can you help me with the process?
Yes. Call (602) 944 0880. We’ll walk you through each step and schedule your free estimate at 2017 W Ironwood Dr, Phoenix, AZ 85021.