One Stop Auto Body & Paint – Collision Repair Specialists
Mercury Insurance Claim Help
One Stop Auto Body & Paint – Collision Repair Specialists in Phoenix helps you navigate your Mercury Insurance claim with ease.
Filing a Mercury Claim in Phoenix
Getting into an accident is stressful enough, the last thing you need is confusion about filing your insurance claim. If you’re a Mercury policyholder in Phoenix, the process is straightforward once you know your options.
At One Stop Auto Body & Paint – Collision Repair Specialists, we’ve guided countless customers through the claim process and are here to help you too.
Did you know?
You can pick any body shop, not just the one your insure lists. Many “preferred” shops are designed to save the insurer money, not to deliver the most thorough repair. That can impact your vehicle’s value and safety. Choose a shop that advocates for you and follows OEM repair procedures.
How to File a Mercury Insurance Claim
Online
Visit Mercury’s claims portal and log in to submit your claim.
Mobile App
Use the Mercury Insurance app to upload accident details, photos, and track your claim from your phone.
By Phone
Call Mercury’s claims line and speak with a representative to open your claim.
What You’ll Need to File
When filing, be ready to provide:
The state where the accident happened
The date and time of the accident
A short description of what occurred
Having these details on hand helps streamline the process.
Start Your Mercury Claim in Simple Steps
Right after the accident
Move to a safe place, take photos of all damage, exchange information, obtain a police report if needed, and note any injuries.
Start the claim, get a claim number
File online, in the app, or by phone. Write down your claim number, your adjuster’s name, and contact info.
Tell Mercury your shop choice
You can choose One Stop Auto Body & Paint, share our address and phone so we receive the assignment quickly.
Tow or drive in
If the car isn’t safe to drive, request a tow directly to our shop. We can arrange it and help you avoid storage fees elsewhere.
Free estimate and check in
We scan the vehicle, take photos, and prepare an estimate. We send it to Mercury and keep you updated.
Approval and parts
After adjuster review, we obtain approval, order parts, and schedule your repair.
Teardown and supplements
If hidden damage appears once we disassemble, we file a supplement with Mercury so the repair stays correct and complete.
Repairs, safety calibrations, and paint
We follow OEM procedures, perform pre- and post-scans, calibrate ADAS, blend/refinish, and road-test.
Pickup, payment, and paperwork
You pay any deductible, we review the repair, warranty, and care tips, and you leave with copies of all documents.
Need Help With the Process?
Filing an insurance claim can feel overwhelming, especially if it’s your first time. But you don’t have to handle it alone.
Call us at (602) 944-0880 and we’ll guide you through each step, answer your questions, and set up your free estimate.
One Stop Auto Body & Paint – Collision Repair Specialists
Choosing Your Repair Shop
- Family Owned
- 7 Years of Experience
- Highly Trusted
When you complete your claim, you’ll be asked if you have a repair facility preference. You’re always free to choose any licensed body shop.
If you’d like to work with One Stop Auto Body & Paint – Collision Repair Specialists, provide our shop details during your claim:
Address: 2017 W Ironwood Dr, Phoenix, AZ 85021
Phone: (602) 944-0880
We’ll be notified and can start preparing your estimate right away.
Free Estimates After Your Claim
Once your claim is filed, the next step is repairing your vehicle. Learn more about our collision repair services in Phoenix.
At One Stop Auto Body & Paint – Collision Repair Specialists, we provide fast, reliable estimates and expert collision repairs so you can get back on the road with confidence.
FAQs – Mercury Insurance
Can I choose my own body shop for a Mercury claim?
Yes. You can select any licensed repair facility, including One Stop Auto Body & Paint – Collision Repair Specialists.
How do I start a Mercury auto claim?
Use Mercury’s online portal, the mobile app, or call to open a claim with a representative.
What information will I need to provide when filing?
Accident state, date and time, a short description of the incident, and photos if available.
Will you work with Mercury on estimates and supplements?
Absolutely. We submit estimates, coordinate with your adjuster, and handle supplements for hidden damage.
Does this page mean Mercury endorses your shop?
No. We’re an independent repair facility and are not affiliated with or endorsed by Mercury Insurance.
I’m overwhelmed—can you help me with the process?
Yes. Call (602) 944-0880 and we’ll walk you through each step and schedule a free estimate at 2017 W Ironwood Dr, Phoenix, AZ 85021.