One Stop Collision Repair

Monday-Friday: 8am - 5pm

(602)-944-0880

2017 West Ironwood Drive, Phoenix, Arizona 85021

One Stop Auto BoDY shop best CollISION REPAIR SHOP IN PHOENIX ARIZONA

(602)-944-0880

FAQ | Frequently Asked Questions

All repairs completed by One Stop Auto Body come with a limited lifetime warranty. Workmanship and paint application are guaranteed against failure for as long as you own your vehicle. Parts are subject to their manufacturer's individual warranties.

 

 Repair times vary based on the job, parts procurement, and labor estimates. There's no fixed average time for repairs.

We utilize PPG refinish products, which carry a limited lifetime warranty against defects for as long as you own your vehicle. Vehicle manufacturers typically purchase paint from large suppliers like PPG, BASF, Dupont, Sherman Williams, or Sikkens.We utilize PPG refinish products, which carry a limited lifetime warranty against defects for as long as you own your vehicle. Vehicle manufacturers typically purchase paint from large suppliers like PPG, BASF, Dupont, Sherman Williams, or Sikkens.

No, your deductible is due upon completed vehicle delivery.

Not necessarily. Contact your insurance agent to ensure you have "loss of use coverage" as part of your policy.

Yes, but we can't release the vehicle until the full amount is received.

No, we can't handle that portion of your insurance claim. You need to provide specific accident information to the claim handler.

We'll update you by phone or email. Our online repair tracker will email you each time your vehicle progresses in the repair process.

Yes, we have an Enterprise Rent-a-Car desk in our office, offering direct billing with your insurance company.

Yes, we have an Enterprise Rent-a-Car desk in our office, offering direct billing with your insurance company.

No, our customer information is kept confidential, and Carfax mainly obtains information from public records.

It's illegal for an insurance company to "steer" you to a specific shop. You have the right to choose where your vehicle is fixed. We work with all insurance companies, regardless of size.

 
 

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